Frequently Asked Questions
Where can I buy your products?
Our products are currently only available for purchase on Lavley.com and Amazon.com. Visit our Amazon Storefront.
Where do you ship to?
We currently only offer shipping to addresses within the U.S. (including Alaska and Hawaii).
Do you offer free shipping?
We offer free standard shipping on all orders over $30 (excluding Alaska and Hawaii).
How long will it take for my order to ship?
All of our products are fulfilled by Amazon and subject to the shipping times provided by Amazon. When your order ships you will receive a confirmation email. Please be advised that during this time there may be some delays due to the COVID-19 crisis. Learn more about how Amazon is handling the crisis here. In general, here's what you can expect from the shipping rates provided at checkout.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2 days
- Priority Shipping: Next day
I didn’t receive a confirmation email for my order. What should I do?
First, check your spam folder! If it’s still not there, please contact us here.
What is your refund/return policy?
All of our products are backed by our Satisfaction Guarantee. If you are not satisfied with your purchase, simply contact our support team within 30 days of purchase and we will send you a full refund or replace your item.
I'm interested in selling Lavley products at my business. Do you have a wholesale program?
Although we do not have a wholesale program at this time we are looking to provide that service in the future. If you are interested in becoming a wholesale customer please shoot us a note through our contact form. We will reach out as soon as our wholesale program becomes available!
Do you ship internationally?
We do not offer international shipping at this time, but you can find some of our products available on Amazon in other countries including Canada, United Kingdom, Germany, France, Italy and Spain. We'll be expanding into more countries soon!
Do you have an ambassador program?
Yes, we do and we are accepting applications at this time! Check out our ambassador page to learn more.
Do you have an affiliate program?
We do not offer a commission through our website, however all of our products are eligible for the Amazon Associates program. You can find most of our products listed on Amazon through our Amazon Storefront.
Do you donate to charity?
We periodically donate portions of our profit to select charities that we are passionate in supporting.