Where are you located?
Our team is based in Denver, Colorado.
Where can I buy your products?
Our products are available for purchase on Amazon.com. Visit our Amazon Storefront. We are also beginning to expand into retailers across the U.S. Keep an eye out!
I'm interested in selling Lavley products at my business. Do you sell wholesale?
Yes, please reach out to us at email@example.com for more information or visit our wholesale page to submit an application.
Do you provide discounts for large orders or corporate gifting?
Yes! If you are planning on placing a large order for an event, corporate gift, charity or other reason we may be able to offer you a special discount. Please reach out to our support team here to discuss your specific needs.
What is your refund/return policy?
All of our products are backed by our Satisfaction Guarantee. If you are not satisfied with your purchase, simply contact our support team within 30 days of purchase and we will send you a full refund or replace your item.
Where do you ship to?
We currently only offer shipping to addresses within the U.S. (including Alaska and Hawaii).
How long will it take for my order to ship?
Our products are fulfilled by Amazon and subject to the shipping times provided by Amazon. When your order ships you will receive a confirmation email. There may be unexpected delays during busier times of year, such as Christmas and other holidays. Here's what you can typically expect from the shipping rates provided at checkout.
• Standard Shipping: 3-5 business days
• Expedited Shipping: 2 days
• Priority Shipping: Next day
The tracking link for my order isn't working? Where can I find tracking info?
If the tracking link for your order isn't working, it is likely that it was sent via Amazon Logistics. To view the tracking info, please go here and insert your tracking number.
I didn’t receive a confirmation email for my order. What should I do?
First, check your spam folder! If it’s still not there, please contact us here.
How can I work with Lavley as an influencer or brand ambassador?
If you are interested in partnering with us for a collaboration, please reach out to us with the details here.
Do you donate to charity?
Yes! We periodically donate portions of our profits to select charities that we are passionate in supporting.